Shipping Policy

Last updated: July 22, 2026

We work to dispatch your order as quickly and carefully as possible. Available delivery methods, delivery areas, and shipping charges are shown at checkout before you complete your purchase.

Order processing

Orders are generally processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. During busy periods, processing may take a little longer.

Delivery estimates

Estimated delivery dates are provided at checkout and in your order confirmation where available. These are estimates, not guarantees, and may be affected by courier delays, weather, holidays, or other circumstances outside our control.

Shipping charges

Shipping charges are calculated and displayed at checkout. Any applicable taxes, duties, or delivery fees will be shown before you place your order whenever possible.

Order tracking and delivery

When tracking is available, we will send it to the email address used at checkout. Please make sure your delivery address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delivery issues

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, contact us at hello@sanotactegypt.com with your order number. We will investigate with the delivery partner and work toward a resolution.

Changes or cancellations

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes once an order has been processed or dispatched.